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Crendo Communication Design

Re-writing and Updating

Re-writing and Updating

Working on re-writing and updating three manuals for Gov. users in Pennsylvania this week. I now know a lot about how fingerprint-based background checks are processed by the software (and by the users of the software) in PA. The more

Tamra November 2, 2017January 9, 2019 Client Work, Technical Writing No Comments Read more

Technical Documentation and Crowdsourcing

Technical Documentation and Crowdsourcing

Extremely interesting post on the I’d Rather Be Writing website about crowdsourcing documentation. My major takeaway is this: “It takes more of a sense of expertise and authoritativeness to write documentation than to answer a forum question.” I agree completely.

Tamra August 10, 2017January 9, 2019 Technical Writing No Comments Read more

Online Store Checklist

Online Store Checklist

With the closure of the Amazon Hosted Stores on the horizon (official date sometime in 2016) we’re talking to potential clients who have been using that service. Whether considering other hosted services or doing a “build/host your own” store we’ve

Tamra October 29, 2015January 9, 2019 Technology, Tips & Helpful Info No Comments Read more

Redesigning Text-Heavy Handouts

Redesigning Text-Heavy Handouts

Here’s a recent response (with a few edits to protect confidentiality) to a question by a PR person who wanted to know how I’d redesign some single-page flyers for a client of theirs. “I think {your client’s} projects are as

Tamra April 20, 2015January 9, 2019 Client Work, Tips & Helpful Info No Comments Read more
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Hire Me

You can hire me to create software and hardware manuals, web blog posts, white papers, LinkedIn posts, and magazine articles. I'd love to ghost write an expertly-researched thought piece for your industry, or an ebook that helps brand your company.

About Crendo

25 years in business, 2 office cats, and around 11,000 cups of coffee (I didn’t bother to count the number of chocolate kisses consumed).

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