I recently had the opportunity to write a short (about 10 page) manual on a specific REST API for a client. I’m still trying to find some spare time to edit out any confidential info so I can post a
Seeing a posting for a “Proposal writer” job today made me realize I haven’t talked about one of my ongoing client projects. My client sells their two software products to city, county, and state governments, and came to me three
A throwback post today, about some brochure writing I did for a local client. At the time that Mr. LeDoux approached us about creating a brochure he typically marketed using humorous postcards with cartoon illustrations, so he didn’t have much
Are you wondering if the time you spend on Twitter (either marketing yourself or a company) is well spent? Thanks to Jane Friedman’s Electric Speed newsletter I’ve learned about a new tool that can tell you how much you’re using
An interesting blog post from May on Technical Communication and Urbanization caught my eye this morning. I lived in the heart of the Silicon Valley when I started as a tech writer, but moved to be closer to family. You
Interesting article on the STC (society for technical communication) website. “One aspect of AI that is often overlooked is the role of the technical writer. Amidst the appeal of new technology, technical writers serve a vital role in development of
An interesting overview of trends in Technical Documentation for 2018. I’d Rather Be Writing.
A good article on finding your “voice” in your written communication. PR Daily.
Working on re-writing and updating three manuals for Gov. users in Pennsylvania this week. I now know a lot about how fingerprint-based background checks are processed by the software (and by the users of the software) in PA. The more
Extremely interesting post on the I’d Rather Be Writing website about crowdsourcing documentation. My major takeaway is this: “It takes more of a sense of expertise and authoritativeness to write documentation than to answer a forum question.” I agree completely.